Joymax Releases Behind The Scenes Details In New Developer Interview For Silkroad Online

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JOYMAX RELEASES BEHIND-THE-SCENES DETAILS IN NEW DEVELOPER INTERVIEW AND NEW CUSTOMER SUPPORT CAMPAIGN FOR SILKROAD ONLINE

New Customer Reinforcement Support Campaign Will Take Suggestions Directly From Players For Popular MMORPG

Seoul, KOREA - March 30, 2011 - Joymax, a developer and publisher of interactive entertainment for the global market, announced today the details behind the latest content update for Silkroad Online through a recent in-depth interview with Silkroad Online developers. Additionally, Silkroad Online has launched a new customer support reinforcement campaign where GM's and the Customer Support team will take suggestions directly from players on how to provide the best possible service to satisfy players worldwide.

The in-depth developer's interview discusses all of the unique nuances and features of the latest update Legend VII: Rise of the Thief-Hunter for Silkroad Online. With exclusive skills, new consignment trading system and an all-new craft system, the developers delve into the details on this latest offering and all of its new additions including updated battering rams, catapults, a more dynamic Fortress War and more!

In an effort to become the top globally recognized international gaming customer support provider, Silkroad Online has launched a new customer support reinforcement campaign aimed at providing world-class service

and solutions through multilingual support. The campaign is designed to achieve a high level of customer satisfaction from players across cultures worldwide by responding to inquires in a timely manner, listening to valued players and building a stronger Silkroad community by communicating effectively with the entire global community.

"A strong customer support team is vital to the success and experience of a title that has a large and loyal community like Silkroad Online. In order to give our players a wonderful experience we are committed to providing polite, fast, accurate and unbiased support to our valued customers," said Nam Cheol Kim, CEO of Joymax. "We hope our players will use the support and make suggestions to make their gaming experience that much more fulfilling."

Players can find detailed info on recent content updates for Legend VII: Rise of the Thief-Hunter for Silkroad Online for free at: http://www.joymax.com/silkroad/silkr...pdate/main.asp

For new screens and the developer interview, please visit http://www.clevercomm.com/Joymax

About Silkroad Online Silkroad Online is a massively multiplayer online role-playing game that puts the player deep into historical fantasy, joining the Chinese and European civilizations along the Silk Road trade route. Traveling across Jangan, from China to Constantinople, players can make their fortunes as merchants, prey on the rich as thieves, or be protection-for-hire as hunters. The most recent expansion, Legend V Plus: Battle Arena provides players with a new PvP arena battle system where they can duel adversaries for Arena coins and Experience as they compete for ultimate domination! For more information about Joymax visit www.joymax.co.kr/eng/ ### About Joymax Since its establishment in April, 1997, Joymax has become a global entertainment company developing and publishing high-quality multimedia content. Based in Seoul, Korea, the company has published numerous titles for the PC platform, and its first MMORPG, Silkroad Online, which launched in 2004, has since grown to offer service in 200 countries. For more information, please visit www.joymax.co.kr/eng/